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Citizen’s Charter Formulation and Dissemination

Publicity modes of Citizen’s Charter

This charter will be publicised through the following means

  • The charter will be printed in Kannada and English languages and distributed to all DD and CDPO offices, with copies sent to all functionaries up to Supervisor level
  • The soft-copy of the Citizen’s Charter will be uploaded on the department website -
  • A Summary Charter as given in the annexure will be painted on AWC wall
  • Charts will be prepared and displayed at all the CDPO and DD offices
  • All Supervisors will explain the Citizen’s Charter to all AWWs and AWHs during Monthly meetings within 3 months of release of charter
  • Copy of Citizen’s Charter will be mailed/ e-mailed to key NGOs and experts
  • Class on Citizen’s Charter will be included in all staff training (Induction and Refresher) courses



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